Add an Alert to a KPI

You can set up email alerts to get notified when a KPI value on the KPI dashboard reaches a particular threshold.

You cannot add alerts to insights.

If you update a KPI that other users set alerts for, the update may affect the users' alert parameters. Deleting the KPI will delete the alerts.

To add alerts to KPIs:

  1. On the project toolbar, click KPIs.
  2. Select your KPI dashboard from the list of KPI dashboards. 

  3. Hover your mouse over the KPI to which you want to add an alert.

  4. Configure the alert parameters and click Set alert.

Alerts are always set in accordance with the current value of the date filter. For example, if the date filter is set to This month, the alert is set to Current month.

If the KPI value is cumulative, you must reconfigure the alert every time it reaches the threshold. For example, you are notified when the sales amount reaches 1000. If you want to get another alert when the sales amount reaches 1500, set the KPI alert 1500.

Changing the alert sender

The KPI dashboard sends you an email whenever it loads and the KPI reaches the alert parameter value. The email is sent from GoodData Alert (noreply@gooddata.com).

White-labeled domain administrators can specify the sender to be domain specific. For details, see Customize the White-Labeled Domain.

Keep your KPI alerts relevant

To get only the relevant information and not to miss any important events, update the KPI alerts to meet your new requirements.

You may want to update the alert after the alert threshold has been reached. If the KPI value is cumulative, the alert threshold will only occur once. After it does, update the alert and set the threshold to a different number.

For example, you receive an alert when the sales amount goes above 1000. If you want to be notified again when the sales amount goes above 1500, update the KPI alert and set the threshold to 1500.