GoodData Datacenters

GoodData operates datacenters in the following locations (one datacenter per location):

  • United States (US), Chicago
  • United States (US), Dallas
  • European Union (EU)
  • Canada (CA)

Contents:

Finding Out Your Data Colocation

You can easily find out where your data is physically stored. That information is useful when, for example, a planned maintenance window is announced and you want to find out whether your operations could be affected.

Example:
Find out colocation of your data using the host command on a Mac.

host acmecorp.gooddata.com

where acmecorp.gooddata.com is the domain URL that is used to log in to the GoodData platform.

  • If the result contains secure-na3.na.gooddata.com, your data is collocated in the US Dallas datacenter.
  • If the result contains secure.eu.gooddata.com, your data is collocated in the EU datacenter.

For colocation identifiers, see Datacenter Properties.

Migration between Datacenters

Migration is not self-service and is offered as a service from GoodData Support. Migration is subject to a charge. Self-service migration is not available.

  • Migration is supported only for projects.
    If your projects are housed in the US datacenters, you can request for them to be migrated to the EU or the CA datacenter. You can also request to create your new projects in a different datacenter than your current projects. The migration transfers the project alongside all associated project users. Users are added to the same domain as on the source datacenter (the domain needs to first be created on the target datacenter).
  • ADS migration is not provided. ADS instances need to be explicitly recreated and populated by each customer.
  • Deployed ETL processes (both CloudConnect and BI Automation) are not migrated and must be re-deployed and re-scheduled manually.

Access to Data across Datacenters

Consider the following:

  • Each datacenter shares no data or metadata with any other datacenter and can therefore contain overlapping entities such as domains, ADS instances, projects, users, and so on. Two entities with the same name (or ID/hash) can coexist in each datacenter at the same time and can have different credentials and definitions (for example, different passwords, domains, users, and projects can have different data and metadata, and so on).

  • Existing users of the US datacenters do not have access to the EU and CA datacenters.
  • Credentials, domains, projects, dashboards, and metadata must be created separately in each datacenter.

  • White-labeling customizations must be applied separately on each datacenter with a separate domain name for each region.

  • CloudConnect Designer must be configured to work with the US, EU, or CA datacenter.

The following objects and entities are datacenter-specific:

  • Dashboard and report embedding URLs
  • SSO and authentication tokens
  • Reports and ETL process schedules

Knowing which GoodData datacenter stores your data is important if you want to secure data loading by IP whitelisting. See Data Loading and IP Whitelisting to find out which IP addresses are whitelisted for individual datacenters.

Datacenter Properties

Expand the following section to explore technical details of individual GoodData datacenters.

 GoodData Datacenter Properties

US-1 - United States, Chicago, IL

FeatureDescription
Endpointhttps://secure.gooddata.com/
ADS JDBC URL

jdbc:gdc:datawarehouse://{your.domain.com}:443/gdc/datawarehouse/instances/{ads_instance_id}

Default domain (use if you do not have a custom hostname****):
jdbc:gdc:datawarehouse://secure.gooddata.com:443/gdc/datawarehouse/instances/{ads_instance_id}

WebDAV
user-specific data storage (staging)*

https://{your.domain.com}/gdc/uploads

Default domain (use if you do not have a custom hostname****):
https://secure.gooddata.com/gdc/uploads

Legacy/deprecated domains (do not use unless absolutely necessary; run on a non-High Availability architecture):
https://secure-di.gooddata.com/uploads
https://na1-di.gooddata.com/uploads

WebDAV
project-specific data storage (staging)**

https://{your.domain.com}/gdc/projects/{project_id}/uploads

Default domain (use if you do not have a custom hostname****): https://secure.gooddata.com/gdc/projects/{project_id}/uploads

Legacy/deprecated domains (do not use unless absolutely necessary; run on a non-High Availability architecture):
https://secure-di.gooddata.com/project-uploads/{project_id}
https://na1-di.gooddata.com/project-uploads/{project_id}

SFTPsecure-di.gooddata.com (legacy/deprecated; do not use unless absolutely necessary)
BI for BI project provisioningAvailable
CL Tool***Available
Colocation identifiersecure.gooddata.com

US-2 - United States, Dallas, TX

FeatureDescription
Endpointhttps://{your.domain.com}
ADS JDBC URL

jdbc:gdc:datawarehouse://{your.domain.com}:443/gdc/datawarehouse/instances/{ads_instance_id}

WebDAV
user-specific data storage (staging)*
https://{your.domain.com}/gdc/uploads
WebDAV
project-specific data storage (staging)**
https://{your.domain.com}/gdc/projects/{project_id}/uploads
SFTPNot available
BI for BI project provisioningNot available
CL Tool***Available (version 1.3.0 or higher only)
Colocation identifiersecure-na3.na.gooddata.com

EU - European Union

FeatureDescription
Endpointhttps://{your.domain.com}
ADS JDBC URL

jdbc:gdc:datawarehouse://{your.domain.com}:443/gdc/datawarehouse/instances/{ads_instance_id}

Default domain (use if you do not have a custom hostname****):
jdbc:gdc:datawarehouse://secure.eu.gooddata.com:443/gdc/datawarehouse/instances/{ads_instance_id}

WebDAV
user-specific data storage (staging)*

https://{your.domain.com}/gdc/uploads

Default domain (use if you do not have a custom hostname****):
https://secure.eu.gooddata.com/gdc/uploads

WebDAV
project-specific data storage (staging)**

https://{your.domain.com}/gdc/projects/{project_id}/uploads

Default domain (use if you do not have a custom hostname****):
https://secure.eu.gooddata.com/gdc/projects/{project_id}/uploads

SFTPNot available
BI for BI project provisioningNot available
CL Tool***Available (version 1.3.0 or higher only)
Colocation identifiersecure.eu.gooddata.com

CA - Canada

FeatureDescription
Endpointhttps://{your.domain.com}
ADS JDBC URL

jdbc:gdc:datawarehouse://{your.domain.com}:443/gdc/datawarehouse/instances/{ads_instance_id}

Default domain (use if you do not have a custom hostname****):
jdbc:gdc:datawarehouse://secure.ca.gooddata.com:443/gdc/datawarehouse/instances/{ads_instance_id}

WebDAV
user-specific data storage (staging)*

https://{your.domain.com}/gdc/uploads

Default domain (use if you do not have a custom hostname****):
https://secure.ca.gooddata.com/gdc/uploads

WebDAV
project-specific data storage (staging)**

https://{your.domain.com}/gdc/projects/{project_id}/uploads

Default domain (use if you do not have a custom hostname****):
https://secure.ca.gooddata.com/gdc/projects/{project_id}/uploads

SFTPNot available
BI for BI project provisioningNot available
CL Tool***Available (version 1.3.0 or higher only)
Colocation identifiersecure.ca.gooddata.com


*See User Specific Data Storage.

**See Project Specific Data Storage.

***See Command Line Tool.