GoodData Datacenters

GoodData operates data centers in four locations: two in the United States (Chicago and Dallas), one in the European Union (EU) and one in Canada (CA). If your projects are housed in the US datacenters, you can request for them to be migrated to the EU or the CA datacenter. You can also request to create your new projects in a different datacenter than your current projects.

The following sections describe the differences among the four locations that you should be aware of when requesting a new project in either of these locations.



Each datacenter shares no data or metadata with any other datacenter and can therefore contain overlapping entities such as domains, projects, users, etc.

Two entities with the same name (or id/hash) can coexist in each datacenter at the same time and can have different credentials and definitions (for example, different passwords, domains and users, projects can have different data and metadata and so on).


  • Existing US datacenter users do not have access to the EU and CA datacenters. Contact your GoodData Account Manager for information about registering to access the EU/CA datacenters.
  • Credentials, domains, projects, dashboards and metadata are not shared and must be created separately in each datacenter.
  • Self-service workspace migration is not available:
    • Project (a.k.a. workspace) migration services are offered by GoodData. Migrations are subject to a charge and are not self-service.
    • ADS migration is not provided (ADS needs to be explicitly recreated and populated by each customer).
  • Dashboard and report embedding URLs are different for each datacenter.
  • ADS instances with the same ID can exist on different datacenters.
  • White-labeling customizations must be applied separately on all US, EU and CA datacenters with a separate domain name for each region.
  • SSO and authentication tokens are datacenter specific.
  • All report and ETL process schedules are specific to a datacenter.
  • CloudConnect Designer must be configured to work with either the US, EU or CA datacenter.


The EU and CA datacenters run all standard GoodData services with the following exceptions and considerations:

  • Project and user storage is available but only on new endpoints (see WebDAV Service User Staging row on table below). Access to storage is available using WebDAV protocol only. SFTP is not supported. 
  • CL Tool needs to be upgraded to version 1.3.0 or higher to work with EU/CA datacenter.

Migration between Datacenters

Migration between the US, EU and CA datacenters is supported for projects (a.k.a. workspaces) ONLY.

  • Deployed ETL processes (both CloudConnect and BI Automation) are NOT migrated and must be re-deployed and re-scheduled manually.
  • Migration is not user serviceable and is offered as a service from GoodData Support.
  • The migration transfers the project (a.k.a workspace) alongside all associated project platform users. Users are added to the same domain as on the source datacenter (the domain needs to first be created on the target datacenter).

Key Differences

Feature US-1 (Chicago) US-2 (Dallas) EU CA
Endpoint https://<DC customer hostname>https://<EU DC customer hostname> https://<CA DC customer hostname>
ADS JDBC URL jdbc:gdc:datawarehouse://[DW_ID] jdbc:gdc:datawarehouse://<DC customer hostname>:443/gdc/datawarehouse/instances/${dwi}jdbc:gdc:datawarehouse://${customer}${dwi} jdbc:gdc:datawarehouse://${customer}${dwi} 
WebDAV Service User staging https://<DC customer hostname>/uploadshttps://<EU DC customer hostname>/uploads (default domain: ) https://<<CA DC customer hostname>/uploads (default domain: ) 
WebDAV Service Project Staging{project_id}https://<DC customer hostname>/gdc/projects/{projectId}/uploadshttps://<EU DC customer>{projectId}/uploadshttps://<CA DC customer>{projectId}/uploads
SFTP Not available Not available Not available
Data Integration Services Available Available Available Available
BI for BI project provisioning Available Not available Not available Not available
CL Tool Available Available (version 1.3.0 or higher only) Available (version 1.3.0 or higher only) Available (version 1.3.0 or higher only) 

Finding Out Your Data Colocation

You can easily find out where your data is physically stored. That information is useful when, for example, a planned maintenance is announced and you want to find out whether your operations could be affected.

The following example shows how to find out colocation of your data using the host command on a Mac.



where string is the domain URL string that is used in a web browser to log-in into the GoodData platform.

If the result contains, your data is collocated in the US-2 Dallas datacenter. If the result contains, your data is in the European (EU) datacenter (see the Key Differences table above for colocation identifiers).